Cable railing FAQ - frequently asked questions

Cable railing system is a modern railing system that uses stainless steel or durable cables as the main structure, offering safety while allowing clear views. It's commonly used on decks, balconies, and stairs, providing a sleek and minimalist look that fits various architectural styles.

As a cable railing manufacturer for 30+ years, Muzata insists on providing high-quality products with economical prices and professional service. Muzata has hundreds of products for your choice. You can customize your deck or stair railing by using different fittings and cables. We have videos for each model to help your installation, just follow them step by step.

The cost of cable railing projects varies according to customer preferences and project dimensions. Generally, for a single project of 12 feet, it might cost about $2000-5000 (including fittings, posts, labor fee) if you hire someone to build it. However, you might be able to cut it down to $500 if you install it yourself with Muzata products.

I am sorry that since we have a time difference, we are only available from 17:30 - 03:30 Pacific Time. It is too late to call you. My colleague will call you tomorrow. You can call us using the number 323-210-4098 or leave us a message.

Basically, you will need some cable railing fittings and stainless steel cable. The quantity depends on the dimensions of your project. In almost all cases, you will need a hydraulic crimper to swage the fittings so the cable could be fixed firmly. Unless your fittings are wageless.
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This website doesn't support orders outside the US continent at present. You can still buy our products on the Amazon site of your country. We sell on the following Amazon sites :
1. US
2. United Kingdom
3. Canada

We offer free delivery, the lead time is usually 4-7 days (occasionally 7-10 days or longer depending on the distance between your shipping address and our warehouses).

 About expedited shipping, it would generally be shortened to 2-4 days (occasionally 4-7 days or longer depending on the distance between your shipping address and our warehouses).

There is a small chance that some goods in your order would be confirmed to be out of stock due to asynchronized stock information. In that situation, we will contact you by email or phone. Sometimes you might experience delivery delays due to carrier issues or unforeseen circumstances such as peak season, national holidays, strikes, or other events.

We provide free standard shipping and do not charge taxes. However, expedited shipping is available with additional fees based on the weight and size of the products.

You can return the order within 30 days if you don't like it. All you have to afford is the freight for sending back.
Please send the request on the page we provided and wait for confirmation email before sending back. Do not send it back without confirmation. 
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Our website provides shipment tracking service. 

No, currently, we do not offer the option to choose a specific carrier. Packages are typically transported by reliable providers like UPS, FedEx, USPS, etc.

Accurate measurement of angles is essential for many cable stair railing projects, including stair railing design, woodworking, metalworking, and home renovation. Precise measurement ensures the proper alignment and fit of the railing components, resulting in a sturdy and visually appealing installation. Additionally, accurate measurements save time and materials by minimizing errors and waste, leading to a more efficient and cost-effective project execution.We have a blog on How to measure stair angles. In this blog, we'll provide a step-by-step guide on how to measure stair and slope angles using your smartphone's "Measure" app.

The 4 Inch Sphere Rule refers to naturally occurring gaps and spaces within a railing system. The rule states that a 4” sphere should be unable to pass through any gap in a railing system. This is why posts are drilled with holes 3 center-to-center, to avoid any deflection exceeding 4 inches. In the same way, the longer the distance between the wire ropes, the easier it is for the 4" sphere to pass through the wire rope if there is no intermediate post to hold the wire rope.

1. Drill the holes in the handrail with the 4mm drill bit.
 2. Tap the thread in the holes with the M5x0.8 or 10-32NF screw tap.
3. Put our M5×16 screws in.

You can find the related video for each product on its page. You can also find them on our YouTube Channel. 

Because the tensioner of the cable will not meet the code of 200 lbs. As the wire rope passes through the corner, the tension on one side will decrease.

You could have a customized design on your railing, choose your favorite styles. However, there are things you need to be aware of. Always follow the local building codes. There might be some differences between states. Please check that before designing. Consider the application environment. For example, indoor or outdoor, coastal area, the material of the post, etc.
Watch some videos of cable railing before you start the work, which will effectively reduce the chance of mistakes. You can find the video of each product on its page on this website. You could also find them on our YouTube channel.

Since most deck railings are horizontal, almost all the fittings could work with them. You just have to consider the material of posts.

Stair railings need fittings capable of angle installation. We have picked out these models. Just click the following URL or click the product menu. You can also use filters to pick them out on collection pages.

Metal posts have less choice in the fittings than wood posts. We have picked out these models. Just click the following URL or click the product menu. You can also use filters to pick them out on collection pages.

You will need some cable railing fittings and stainless steel cable. The quantity depends on the dimensions of your project. In almost all cases, you will need a hydraulic crimper to swage the fittings so the cable could be fixed firmly. Unless your fittings are wageless.

We have a video about how to choose wire ropes.