We offer free delivery, the lead time is usually 4-7 days (occasionally 7-10 days or longer depending on the distance between your shipping address and our warehouses).
We regret to inform you that delivery services to Hawaii and Alaska are currently unavailable on our website. For a convenient option, we suggest customers in these regions order directly through Amazon, Search for "Muzata" directly on the Amazon find our brand. We appreciate your understanding and apologize for any inconvenience.
During our peak season, customers may take longer to receive the products.
Please reach us if you have any questions about the shipping.
Frequently asked questions about ordering
We provide free standard shipping and do not charge taxes.
However, expedited shipping is available with additional fees based on the weight and size of the products.
Our website provides shipment tracking service. You can track the order through the link below: You can track your order with the click of a button.
If your package is lost or damaged during shipping, please contact our customer service team. We will assist you in resolving the issue and provide options like replacements or refunds.
No, currently, we do not offer the option to choose a specific carrier. Packages are typically transported by reliable providers like UPS, FedEx, USPS, etc.
This website doesn't support orders outside the US continent at present. You can still buy our products on the Amazon site of your country. We sell on the following Amazon sites : 1. US 2. United Kingdom 3. Canada
The possibility of successful changing the shipping address during shipping depends on the current status of the package. Please contact our customer service team as early as possible to request an address modification.
No, we don't provide overnight delivery, but you can choose the standard and expedited shipping.
CA
