Load image into Gallery viewer, Muzata 1/8" Invisible Hand Swage Tensioner CB40
Load image into Gallery viewer, Muzata 1/8" Invisible Hand Swage Tensioner CB40
Load image into Gallery viewer, Muzata 1/8" Invisible Hand Swage Tensioner CB40
Load image into Gallery viewer, Muzata 1/8" Invisible Hand Swage Tensioner CB40
Load image into Gallery viewer, Muzata 1/8" Invisible Hand Swage Tensioner CB40
Load image into Gallery viewer, Muzata 1/8" Invisible Hand Swage Tensioner CB40
Load image into Gallery viewer, Muzata 1/8" Invisible Hand Swage Tensioner CB40
Load image into Gallery viewer, Muzata 1/8" Invisible Hand Swage Tensioner CB40

SKU: HSL-1709B

Muzata 1/8" Invisible Hand Swage Tensioner CB40

Vendor Muzata
Regular price $49.99
Sale price $49.99 Regular price $56.00
Sale Sold out
Unit price
/per 
Package quantity:
In stock and ready for shipping
This is a pre order item. We will ship it when it comes in stock.

Shipping Information

  • Shipping is free for orders within the Continental US now.
  • After placing your order, you will receive a confirmation email, and we will begin processing your order immediately. A tracking number will be sent to your email afterward. Sometimes, your order may be split into multiple packages and arrive gradually.
  • Orders are usually shipped within 1-2 days, with a typical delivery time of 4-7 days (sometimes 7-10 days or longer, depending on the distance between your shipping address and our warehouse).
  • There is a small chance that some items in your order may be confirmed as out of stock. In such cases, we will contact you via email or phone.
  • Sometimes, due to carrier issues or unforeseen circumstances (such as peak seasons, national holidays, strikes, or other events), you may experience delivery delays.

Return and Exchange Policy

  • We wiil replace goods if they are defective or damaged for our mistake.
  • You can return the order within 90 days if you don't like it. All you have to afford is the freight for sending back.
  • For returns, please submit a request on the page we provide, and wait for a confirmation email before sending the items back. Do not return the items without confirmation.
  • Please return all items. Any items that have undergone size adjustments, damage, or other changes after delivery will not be accepted for return.
  • We will refund to you after check the received goods.
  • Read more about Refund Policy

Warranty Service

  • All products are warranted for 6 months. The muzata warranty applies only to normal use and reasonable wear conditions.
  • Damage suffered as a result of unintended use of the product or “Acts of God” (ie. house fire or natural disaster, etc.) are not covered as a part of the Muzata warranty. 
  • Muzata metal products that are not installed according to the provided installation instructions will result in a null and voided warranty. Products shall be used for their intended purpose only.
  • Muzata reserves the right to refund, repair, or replace products within the warranty period. All replacements and solutions are provided at Muzata's sole discretion.

Customer Service

  • If you have any questions or need further assistance, feel free to reach out to our customer service team. Call us at 888-680-8850 or reply to this email support@muzata.com, and we’ll be happy to help.
  • Additionally, we offer free custom design services. If you need our assistance, you can fill out your information to get your free quote, and we will arrange for an engineer to work with you one-on-one to design a solution.

Warranty Service

  • All products are warranted for 6 months. The muzata warranty applies only to normal use and reasonable wear conditions. Damage suffered as a result of unintended use of the product or “Acts of God” (ie. house fire or natural disaster, etc.) are not covered as a part of the Muzata warranty. Muzata metal products that are not installed according to the provided installation instructions will result in a null and voided warranty. Products shall be used for their intended purpose only.
  • Muzata reserves the right to either refund, repair, or replace the product under warranty. All replacements and solutions are at the discretion of Muzata to offer. 

Note

  • We regret to inform you that our website currently does not offer shipping services to Hawaii and Alaska. If you need delivery to these areas, please contact our service team, and we can discuss possible solutions with you. Thank you for your understanding, and we apologize for any inconvenience this may cause.
Description
Shipping & Service Guarantee

Shipping Information

  • Shipping is free for orders within the Continental US now.
  • After placing your order, you will receive a confirmation email, and we will begin processing your order immediately. A tracking number will be sent to your email afterward. Sometimes, your order may be split into multiple packages and arrive gradually.
  • Orders are usually shipped within 1-2 days, with a typical delivery time of 4-7 days (sometimes 7-10 days or longer, depending on the distance between your shipping address and our warehouse).
  • There is a small chance that some items in your order may be confirmed as out of stock. In such cases, we will contact you via email or phone.
  • Sometimes, due to carrier issues or unforeseen circumstances (such as peak seasons, national holidays, strikes, or other events), you may experience delivery delays.

Return and Exchange Policy

  • We wiil replace goods if they are defective or damaged for our mistake.
  • You can return the order within 90 days if you don't like it. All you have to afford is the freight for sending back.
  • For returns, please submit a request on the page we provide, and wait for a confirmation email before sending the items back. Do not return the items without confirmation.
  • Please return all items. Any items that have undergone size adjustments, damage, or other changes after delivery will not be accepted for return.
  • We will refund to you after check the received goods.
  • Read more about Refund Policy

Warranty Service

  • All products are warranted for 6 months. The muzata warranty applies only to normal use and reasonable wear conditions.
  • Damage suffered as a result of unintended use of the product or “Acts of God” (ie. house fire or natural disaster, etc.) are not covered as a part of the Muzata warranty. 
  • Muzata metal products that are not installed according to the provided installation instructions will result in a null and voided warranty. Products shall be used for their intended purpose only.
  • Muzata reserves the right to refund, repair, or replace products within the warranty period. All replacements and solutions are provided at Muzata's sole discretion.

Customer Service

  • If you have any questions or need further assistance, feel free to reach out to our customer service team. Call us at 888-680-8850 or reply to this email support@muzata.com, and we’ll be happy to help.
  • Additionally, we offer free custom design services. If you need our assistance, you can fill out your information to get your free quote, and we will arrange for an engineer to work with you one-on-one to design a solution.

Warranty Service

  • All products are warranted for 6 months. The muzata warranty applies only to normal use and reasonable wear conditions. Damage suffered as a result of unintended use of the product or “Acts of God” (ie. house fire or natural disaster, etc.) are not covered as a part of the Muzata warranty. Muzata metal products that are not installed according to the provided installation instructions will result in a null and voided warranty. Products shall be used for their intended purpose only.
  • Muzata reserves the right to either refund, repair, or replace the product under warranty. All replacements and solutions are at the discretion of Muzata to offer. 

Note

  • We regret to inform you that our website currently does not offer shipping services to Hawaii and Alaska. If you need delivery to these areas, please contact our service team, and we can discuss possible solutions with you. Thank you for your understanding, and we apologize for any inconvenience this may cause.

Customer Reviews

Based on 17 reviews
88%
(15)
6%
(1)
6%
(1)
0%
(0)
0%
(0)
W
William Doran
Like the look, installation was very challenging

Installation Experience Review

Installing my new railing system was a bit challenging, mainly due to the anxiety of drilling into a brand new paver stoop. After several hours of trial and error, I finally figured out how to do it correctly. However, the instructions were lacking in some critical areas.

Key Issues:

Missing Drill Bit Information: The instructions did not mention that an M5 self-tapping drill bit is necessary to secure the metal screws to the top rails and posts. I had to figure this out on my own! This oversight cost me an additional $30, as I had to purchase a set from a nearby store.

Top Rail Angle Cutting: The need to cut the top rail at an angle was also not mentioned, nor how to determine that angle. The metal composition was tough, and it almost ruined my Diablo miter blade while cutting. It is definitely harder than the softer aluminum used by Trex.

Finishing Touches: I was disappointed with the angle where the top handrail meets the stair rail; it did not have a finished edge. Despite my efforts, I could only make it look decent, not perfect. Muzata should consider providing a solution for a more professional finish at this joint.

Touch-Up Paint: There seems to be no touch-up paint available for fixing scratches that may occur during installation. I have a few minor scratches, but thankfully, they are not too noticeable.

Lack of Online Support: I attempted to seek help online, but unfortunately, there were no resources available.

Final Thoughts:

Completing this project required time and patience. Although I faced significant frustration, my 35 years of DIY experience helped me appreciate the final result. It was worth the effort, but improvements in the instructions and materials would greatly enhance the installation experience.

Dear valued customer,

Thank you for your honest and detailed review of our product. We are glad to hear that you like the look of the product, but we apologize for the challenges you faced during installation.

We appreciate your feedback and will take it into consideration for future improvements. We apologize for the lack of information regarding the necessary drill bit and the top rail angle cutting. We will make sure to include this in our instructions for a smoother installation process in the future.

We are happy that you are satisfied with the end result and we hope to provide better support in the future.

If you have any further questions please feel free to call us at 888-680-8850 or email us at Support@muzata.com Thank you!

Best regards,
Muzata Customer Service Team

W
Wally Bitaut

Muzata 1/8" Invisible Hand Swage Tensioner CB40

R
Robert Delcastilho
Works very well and looks great.

Easy to install and a lot of available adjustment. Just be careful to measure accurately before swaging.

B
Bill Huntington
Outstanding!

These tensioners...and the whole system in general...is outstanding. The customized layout diagrams were very professional. The system arrived with each component piece labeled and packaged separately, and arrived with zero damage. The tensioners are the best part...no unsightly turnbuckles or fasteners...the tensioners are invisible, yet accessible for adjustments. Simply an outstanding product...I ordered a system for another deck yesterday. The only drawback were instructions. The system is very very complicated and there are no spare parts included, so we spent a lot of time deducing which washer went where, etc so we wouldn't make a mistake and waste a part. Videos at the web site weren't very helpful. But I still give the system 5 stars...it's wonderful.

G
G Poe
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