Shipping policy

• We offer free delivery, the lead time is usually 4-7 days (occasionally 7-10 days or longer depending on the distance between your shipping address and our warehouses).
• About expedited shipping, it would generally be shortened to 2-4 days (occasionally 4-7 days or longer depending on the distance between your shipping address and our warehouses).
• During our peak season, customers may take longer to receive the products.
• Please reach us if you have any questions about the shipping.
• There’s a small chance that some goods in your order would be confirmed to be out of stock due to synchronized stock information. In that situation, we will contact you by email or phone.
• Sometimes you might experience delivery delays due to carrier issues or unforeseen circumstances such as peak season, national holidays, strikes, or other events.

If you have specific requirements for the date, please contact online customer service or email us at support@muzata.com.

We regret to inform you that delivery services to Hawaii and Alaska are currently unavailable on our website. For a convenient option, we suggest customers in these regions order directly through Amazon, Search for "Muzata" directly on the Amazon find our brand. We appreciate your understanding and apologize for any inconvenience.