CA
Product Overview
The 36" black pre-drilled post (Muzata PS02 BH4S) comes with 10 pairs of pre-drilled holes, perfectly suited for horizontal sections. Constructed from premium T304 stainless steel, it provides outstanding corrosion resistance and strength, making it an excellent choice for both indoor and outdoor applications.
Product Advantage
- Wide Application: It is compatible with wooden post systems and suitable for horizontal sections of decks, porches, and balconies.
- Aesthetic Appeal: It features a modern design that enhances the aesthetic value of any space, making it suitable for various architectural styles.
- Low Maintenance: Made from high-quality T304 stainless steel, the smooth surface of the material is easy to clean, making maintenance and care simple.
- Code Compliance: The spacing between the cables of the Muzata PS02 BH4S post is 3", meeting the 4" sphere test required by regulations. It is suitable for most states.
- UV-resistant Technology: Muzata posts utilize advanced UV-resistant technology to effectively prevent fading, yellowing, and cracking, ensuring long-lasting aesthetic appeal.
- High Quality and Durability: The Muzata PS02 BH4S features electrostatic powder coating. Posts treated with this process typically exhibit excellent corrosion and wear resistance, making them ideal for use in coastal or humid environments.
Note
- The Muzata PS02 BH4S can be used as a structural end post or middle post for horizontal applications.
- It is recommended to set the Muzata metal post spacing at 3'3", which ensures structural stability while perfectly complementing the Muzata 6'6" handrail. To ensure safety and durability, the maximum spacing for a single section of posts should not exceed 60", and for continuous sections, it is advised to keep the spacing within 54".
Specifications
| Manufacturer | Muzata |
|---|---|
| Model number | PS02 BH4S |
| Material | T304 Stainless steel |
| Post height | 36" (Post Body 35") |
| Norm | 36"x2"x2" |
| Surface finish |
Black powder coated |
| Mount type | Top mount |
Product Guide
-
Muzata Level Surface Mount Post PS02 Installation Guide (PDF)
- Watch the Installation Video for Detailed Steps
System Matching Recommendations
Shipping Information
- Shipping is free for orders within the Continental US now.
- After placing your order, you will receive a confirmation email, and we will begin processing your order immediately. A tracking number will be sent to your email afterward. Sometimes, your order may be split into multiple packages and arrive gradually.
- Orders are usually shipped within 1-2 days, with a typical delivery time of 4-7 days (sometimes 7-10 days or longer, depending on the distance between your shipping address and our warehouse).
- There is a small chance that some items in your order may be confirmed as out of stock. In such cases, we will contact you via email or phone.
- Sometimes, due to carrier issues or unforeseen circumstances (such as peak seasons, national holidays, strikes, or other events), you may experience delivery delays.
Return and Exchange Policy
- We will replace goods if they are defective or damaged for our mistake.
- You can return the order within 90 days if you don't like it. All you have to afford is the freight for sending back.
- For returns, please submit a request on the page we provide, and wait for a confirmation email before sending the items back. Do not return the items without confirmation.
- Please return all items. Any items that have undergone size adjustments, damage, or other changes after delivery will not be accepted for return.
- We will refund to you after check the received goods.
- Read more about Refund Policy
Warranty Service
- All products are warranted for 1 year. The muzata warranty applies only to normal use and reasonable wear conditions.
- Damage suffered as a result of unintended use of the product or “Acts of God” (ie. house fire or natural disaster, etc.) are not covered as a part of the Muzata warranty.
- Muzata metal products that are not installed according to the provided installation instructions will result in a null and voided warranty. Products shall be used for their intended purpose only.
- Muzata reserves the right to refund, repair, or replace products within the warranty period. All replacements and solutions are provided at Muzata's sole discretion.
Customer Service
- If you have any questions or need further assistance, feel free to reach out to our customer service team. Call us at 888-680-8850 or reply to this email support@muzata.com, and we’ll be happy to help.
- Additionally, we offer free custom design services. If you need our assistance, you can fill out your information to get your free quote, and we will arrange for an engineer to work with you one-on-one to design a solution.
Note
- We regret to inform you that our website currently does not offer shipping services to Hawaii and Alaska. If you need delivery to these areas, please contact our service team, and we can discuss possible solutions with you. Thank you for your understanding, and we apologize for any inconvenience this may cause.
Product Overview
The 36" black pre-drilled post (Muzata PS02 BH4S) comes with 10 pairs of pre-drilled holes, perfectly suited for horizontal sections. Constructed from premium T304 stainless steel, it provides outstanding corrosion resistance and strength, making it an excellent choice for both indoor and outdoor applications.
Product Advantage
- Wide Application: It is compatible with wooden post systems and suitable for horizontal sections of decks, porches, and balconies.
- Aesthetic Appeal: It features a modern design that enhances the aesthetic value of any space, making it suitable for various architectural styles.
- Low Maintenance: Made from high-quality T304 stainless steel, the smooth surface of the material is easy to clean, making maintenance and care simple.
- Code Compliance: The spacing between the cables of the Muzata PS02 BH4S post is 3", meeting the 4" sphere test required by regulations. It is suitable for most states.
- UV-resistant Technology: Muzata posts utilize advanced UV-resistant technology to effectively prevent fading, yellowing, and cracking, ensuring long-lasting aesthetic appeal.
- High Quality and Durability: The Muzata PS02 BH4S features electrostatic powder coating. Posts treated with this process typically exhibit excellent corrosion and wear resistance, making them ideal for use in coastal or humid environments.
Note
- The Muzata PS02 BH4S can be used as a structural end post or middle post for horizontal applications.
- It is recommended to set the Muzata metal post spacing at 3'3", which ensures structural stability while perfectly complementing the Muzata 6'6" handrail. To ensure safety and durability, the maximum spacing for a single section of posts should not exceed 60", and for continuous sections, it is advised to keep the spacing within 54".
Specifications
| Manufacturer | Muzata |
|---|---|
| Model number | PS02 BH4S |
| Material | T304 Stainless steel |
| Post height | 36" (Post Body 35") |
| Norm | 36"x2"x2" |
| Surface finish |
Black powder coated |
| Mount type | Top mount |
Product Guide
-
Muzata Level Surface Mount Post PS02 Installation Guide (PDF)
- Watch the Installation Video for Detailed Steps
System Matching Recommendations
Shipping Information
- Shipping is free for orders within the Continental US now.
- After placing your order, you will receive a confirmation email, and we will begin processing your order immediately. A tracking number will be sent to your email afterward. Sometimes, your order may be split into multiple packages and arrive gradually.
- Orders are usually shipped within 1-2 days, with a typical delivery time of 4-7 days (sometimes 7-10 days or longer, depending on the distance between your shipping address and our warehouse).
- There is a small chance that some items in your order may be confirmed as out of stock. In such cases, we will contact you via email or phone.
- Sometimes, due to carrier issues or unforeseen circumstances (such as peak seasons, national holidays, strikes, or other events), you may experience delivery delays.
Return and Exchange Policy
- We will replace goods if they are defective or damaged for our mistake.
- You can return the order within 90 days if you don't like it. All you have to afford is the freight for sending back.
- For returns, please submit a request on the page we provide, and wait for a confirmation email before sending the items back. Do not return the items without confirmation.
- Please return all items. Any items that have undergone size adjustments, damage, or other changes after delivery will not be accepted for return.
- We will refund to you after check the received goods.
- Read more about Refund Policy
Warranty Service
- All products are warranted for 1 year. The muzata warranty applies only to normal use and reasonable wear conditions.
- Damage suffered as a result of unintended use of the product or “Acts of God” (ie. house fire or natural disaster, etc.) are not covered as a part of the Muzata warranty.
- Muzata metal products that are not installed according to the provided installation instructions will result in a null and voided warranty. Products shall be used for their intended purpose only.
- Muzata reserves the right to refund, repair, or replace products within the warranty period. All replacements and solutions are provided at Muzata's sole discretion.
Customer Service
- If you have any questions or need further assistance, feel free to reach out to our customer service team. Call us at 888-680-8850 or reply to this email support@muzata.com, and we’ll be happy to help.
- Additionally, we offer free custom design services. If you need our assistance, you can fill out your information to get your free quote, and we will arrange for an engineer to work with you one-on-one to design a solution.
Note
- We regret to inform you that our website currently does not offer shipping services to Hawaii and Alaska. If you need delivery to these areas, please contact our service team, and we can discuss possible solutions with you. Thank you for your understanding, and we apologize for any inconvenience this may cause.
“It’s rare to receive prompt, personal service when ordering online, but Muzata is a standout exception. Their response time far exceeded my expectations, and they went above and beyond to accommodate a special request after I made an error during the ordering process. Thanks to their quick action, my project stayed on track and avoided what could have been a weeks-long delay. On top of that, the quality of the product itself exceeded my expectations—well-made, thoughtfully packaged, and exactly what I needed. Exceptional service and outstanding products like this deserve recognition—I’ll absolutely be a repeat customer and highly recommend them to anyone looking for a reliable and responsive supplier.”
Hi George,
Your review absolutely made our day — thank you so much!
It's truly our honor to work with an amazing customer like you. Your kindness, understanding, and support shine through every word you wrote!
Hearing that our service and products exceeded your expectations means more to us than we can express. Customers like you are the reason we always strive to do our very best!
Thank you again for trusting us with your project — and for being such a wonderful part of the Muzata family. We're so lucky to have you with us!
If you ever need anything (or just want to say hi!), we'll always be here for you.
Wishing you an amazing day full of good vibes and happy moments!
Big hugs,
Helen
The style and look of the finished product is nice, but I had a very difficult time putting the units together. While the system was billed as an somewhat easy installation, even with the help of a professional handyman the assembly was very tedious and the instructions were not very helpful. I would only purchase again if I could find either a certified installer or someone who has a lot of experience with the product.
Ordered a black cable railing. Or green was very easy got exactly what I expected and is of the highest quality. Very happy with the product.
Thank you for your kind words and for choosing our product for your railing needs! We are delighted to hear that you are satisfied with the quality and ease of installation. Your satisfaction is our top priority and we appreciate your support. Thank you and if you have any further questions please feel free to contact us~
We are thrilled with the appearance and build quality of our new side-mount railing system. To bring the cost down a bit, we sourced the top railing (wood) separately. The cable rail replaced a very dated wood railing in our ski home. We installed four railings altogether. Two straight runs of 14’ and 6 feet, and two staircase railings of about 7’ and 5’. So, we got to experience both types of installations.
Pros:
- relatively easy to follow instructions and Help videos. Definitely watch the videos. Our model had slightly different parts, but the sequence was easier to understand and adapt to our model.
- black cables with the black powder coat posts looks amazing. It was easy to match the wood top rail paint color (black satin) to the metal parts.
- the buying process was simple. We submitted photos and measurements and a design team produced drawings and parts lists. There were zero missing parts (we had a few extras when we finished in most cases). During that process, the designers realized the railing at the top of the steps needed a floor post, not a side mount. They quickly updated our order.
- the time investment wasn’t too bad…we gave up two weekends to install four railings which included demo of the old railings, patching the walls and repainting.
Stuff you’ll want to consider ahead of time:
- laser level and guide to help align the post tops
- do you have a solid header/joist/stud behind the drywall and are the provided lag screws the right length for your wall.
- magnetic levels
- multiple cordless drills so you’re not constantly switching bits
Cons:
- we’ve done a lot of home DIY, and this one maxed out our skills. Older homes can have janky walls that aren’t plumb or straight. A LOT of our time was spent measuring and leveling. The video only shows leveling left-right. There’s also front-back, and up-down. We had to creatively use shims and washers to get the posts aligned.
- stair side-mount has this D-shaped washer that is incredibly difficult to use (does not hammer into place or stay fixed), and we are not sure why it was necessary. There’s no explanation why it must face “down” as labeled. And it’s almost impossible to accomplish this. We got things to work, but that was very frustrating.
- bottom caps are very difficult to install, especially on posts that are close to the floor.
- not a one-person project. Two is best and they need to be able to work as a team.
Suggestions:
- reengineer a solution for those D-washers or ensure they hammer into place and stay put. Magnetic maybe? The angled posts with these ring offered no advantage over the straight posts with the small holes.
- provide a measurement card for both install types. The cable install went much faster after I made a card labeled 1.25” and 27/32” that I could just hold next to the cable and cut.
- provide simple shims to help with adjusting the forward-back angle of the railing. They have to be plumb on both axes.
- put a few tiny magnetic levels in the bag that you can stick to the posts and measure level left-right and front-back. Like what tv wall mounts often come with.
We love the final product!
Thank you for taking the time to leave us a detailed review, your railings look beautiful! We are delighted to hear that you are happy with the appearance and quality of our railing system. We strive to provide easy-to-follow instructions and helpful videos to assist with installation.
We appreciate your feedback on the installation process and will take it into consideration for future improvements. Our design team is always available to assist with any questions or concerns. We hope you enjoy your new railing system for many years to come~
This was a wonderful project. I simply sent measurements and photos, and Muzata created 3D drawings and put together a list of all I needed. We had one minor snag with one of the posts not having the correct holes, but they overnighted a replacement. Directions were fairly easy to follow, although there are a TON of different components and it took me a while to workout where everything went. Quality of product was actually better than I had expected.
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