Service Update
Thank you for your continued support!
From September 30–October 6, 2026, some of our services will have temporarily extended processing times. You can continue shopping and placing orders as usual.
Shipping
Orders will be processed and shipped as usual.
Free Design & Quote Service
Our Design & Quote Service will remain available during this period, with extended processing times:
- Expedited requests: within 1–3 business days
- Standard requests: within 4–5 business days.
Regular processing times will resume on October 7.
Email Support
We’ll respond within 3 business days — slightly longer than our usual response time.
- Email: support@muzata.com
Call Center
Our call center will operate as usual.
- Toll-free: 1-888-680-8850
- Hours: Monday–Friday, 06:00–15:00 PST / 09:00–18:00 EST
Thank you for your understanding and continued trust in Muzata!